Last Updated on April 1, 2020
THE STRENGTH TO SERVE CUSTOMERS GLOBALLY
We wanted to provide an update on the COVID-19 pandemic.
We remain fully operational and dedicated to fulfilling our customers’ energy requirements.
Our teams are standing by to support you – with dispatch, supply, customer services, and account managers available to diligently fulfill your energy requirements. We are ready to find answers and develop custom solutions by working one-on-one with individual customers to resolve challenges, based on your changing needs as we all manage this uncertain environment. Please contact us; we are ready to help.
The safety and health of our people remains our number one priority. We are following all guidelines from the World Health Organization and the Centers for Disease Control to protect our employees, suppliers, and customers. And our physical operations personnel have incorporated all recommended practices into their daily operating routines.
We are proactively monitoring the situation as it evolves. Our executive and regional crisis management teams are active, 24 / 7. We are adapting as necessary, in real-time, to ensure continuity for all our customers. And we are working with the supply chain community every day to ensure supply availability.
We are confident in our ability to serve. Our financial and risk teams continue to manage our strong financial position, maintain our operational flexibility, and help customers take advantage of market opportunities as they arise. We are committed to continue to serve as a trusted counterparty and provide supply solutions that work, now and into the future.
Contact us today. Reach us via our website, your representative, or our customer service teams to explore ways that we may support you as we navigate these challenging times together. We are confident in our approach and preparedness during these tumultuous times. We remain committed to being a conscientious and reliable business partner.