Support Services

AVCARD recognizes that the merchants who accept the card are partners in assuring that cardholders receive efficient services at every step of the transaction cycle.

FBOs that work with AVCARD directly benefit from the industry’s first online point-of-sale device that supports both contract fuel transactions and retail sales - the Symphony Merchant Portal.

AVCARD assigns dedicated sales and service professionals to every merchant. These experienced professionals divide the world into regions and stay in constant contact with each of their vendor customer and are available to resolve any problems you may have.

Contact the FBO development manager in your area for more information or sign up online to join the network today!

 

Flexible Payment Options

AVCARD recognizes that every company’s needs are different and we have designed our payment options with this in mind. We offer 4 different payment options from 2 days to 28 business days, each with different charge card fees that allow you to determine what is important to you. Additionally, our fees vary by the total dollar value of each ticket; the higher the ticket value, the lower the fee.

Currency Options

AVCARD customers who wish to AVCARD gives merchants the option of payment in local currency or U.S. dollars. The remittance method is your choice: U.S. dollar transfer, foreign currency draft or foreign currency wire transfer.

Management Reports

Timely and accurate information is essential to running any business. AVCARD’s monthly management reports put this information at your finger tips and organizes it so that critical transaction data is easy to analyze. These reports detail the transactions by aircraft and total customer with both current month and year-to-date totals.

Promotional Opportunities

AVCARD has over 10,000 cardholders who utilize our card - the largest customer base in the aviation industry. These aircraft are operated by the largest corporate flight departments and by every branch of the U.S. military. Consequently, AVCARD is in a position to help promote our merchant partners to a customer base that is highly targeted in order to deliver immediate results.

We will feature your location free of charge as an additional marketing service to you in our Airport and Location Lookup, allowing our mutual customers to see your listing as they surf our web site.