AVCARD FAQ’s

Cardholder FAQ’s

1. What is AVCARD?
   AVCARD is one of the most widely accepted aviation charge card used by more flight departments and charter operators than any other card. AVCARD is not just for fuel. Our cardholders can charge fuel, maintenance, charters, catering, flight training and many other aviation services at FBOs, fuel suppliers and other aviation service/product providers worldwide.
   
   
2. Why should I use an AVCARD?
   1. AVCARD can be used everywhere you fly regardless of the fuel brand.
   2. AVCARD eliminates the need to carry and process multiple invoices.
   3. AVCARD provides detailed billing specifically constructed for aviation.
   4. You are billed by aircraft in an easy-to-process format.
      
      
3. How much does AVCARD cost?
   There are no hidden costs or fees for any of the services that AVCARD offers.
   
   
4. Where can I use my AVCARD?
   AVCARD is accepted virtually everywhere at over 7,200 worldwide locations in 200 countries. For your convenience, our web site lists all international and domestic locations accepting AVCARD.
   
   
5. How do I get an AVCARD?
   You have several options:
   1. You may fill out an online application or download a card member application from our web site, sign it and either mail it or fax it to us.
   2. You may give us the information over the phone by calling 1-800-282-2731 or +44 207 808 5089. You can also call us and ask that we fax or mail you an application.
   3. Stop by one of our AVCARD FBOs and pick up an application from our counter display, then fax or mail it to us.
      
      
6. What other services does AVCARD provide?
   We at AVCARD meet the needs of flight departments by providing the most individual attention and the best customer service in the industry. We offer the most comprehensive management reports in general aviation. Our reporting system shows you each month the total purchases of your fleet and of individual aircraft. Each purchase is broken down into each item purchased, each product and service purchased, not just the total spent by vendor and/or location. This enables you to track your purchases by type of product, aircraft and FBO.
   
   Because we service only one industry, we have built our entire business from the ground up with only aviation in mind. Each AVCARD account has a Sales Executive responsible for notifying you of new promotions, discounts and policy changes that directly affect your aviation department. With over eighteen Sales Executives, a Representative is always available to answer your aviation questions and, if needed, refer you to fuel handlers, maintenance facilities or any other aviation service provider.